Presale Orders
What is a presale order?
A presale order allows you to purchase an item before it is officially available. This guarantees your order for a product that may sell out quickly once it’s released.
When will my presale order ship?
Presale orders will ship within the date range specified at the time of purchase. We’ll keep you updated via email if there are any changes.
What will happen if presale order is delayed?
If your presale order is delayed beyond the promised date range, someone from the dogged team will notify you promptly at the email address you provided. You can also reach out to us at hello@shopdogged.com for updates.
When do I have to pay for my presale order?
Payment for your presale order is required upfront to secure your item.
Can I cancel my presale order?
Yes, presale orders can be canceled as long as they haven’t shipped yet. Please contact us at hello@shopdogged.com to process your cancellation.
Can I modify my presale order?
Modifications to presale orders are possible before the order has shipped. Reach out to us at hello@shopdogged.com as soon as possible to request any changes.