size up your pup program

The products that are eligible for size up your pup program are our dogged basics collars and harnesses. Leashes and poopbag holders are not eligible for return.

You have 9 months from the day of purchase to return the dogged basics harness or collar for the next size up. Giving your pup loads of time to outgrow it.

Just simply send an email to hello@shopdogged.com to start the return process. In the email, please send:

(1) a photo of the harness or collar,

(2) your original order number,

(3) your name, email, and shipping address.

We will review your claim and within 1 business day, we will send you a return label to print out as well as your discount code for your next size up.

Heck ya they are. With that being said, you are required to hit our minimum order amount to qualify for free shipping for your new harness or collar.

Nope. All we require is a picture of the collar or harness before we can send a discount code for the next size up. We do not want your dog to be without for too long!

Yes it does. If your product has been chewed or damaged significantly, your product will not be eligible for size up your pup.

Standard shipping times will apply! We pack within one business day and see our shipping timelines to see how long it takes to get to your home/